At Dorian Trips, we strive to deliver your orders safely and efficiently, no matter where you are in the world. We are dedicated to ensuring that your shopping experience is smooth from the moment you place your order until it reaches your doorstep.
Order Processing
All orders are processed within 2–3 business days after confirmation. Once your order is ready for dispatch, you will receive a confirmation email with your order details and tracking information (if applicable).
Delivery Partners
We work with trusted courier and logistics partners to ensure that your orders are delivered securely and promptly. Delivery times may vary depending on your location and local courier operations.
Order Tracking
After your order has been shipped, you will receive tracking details so you can monitor your delivery status. If you experience any delays or issues with your shipment, our support team is here to help.
Damaged or Lost Packages
If your order arrives damaged or does not reach you within a reasonable timeframe, please contact us at [email protected]. We will investigate the issue and work with our courier partners to resolve it promptly.
Incorrect Address Information
Please ensure that your shipping address is entered correctly at checkout. Dorian Trips is not responsible for orders shipped to incorrectly provided addresses.
Contact Us
If you have any questions or concerns regarding shipping, please reach out to us at [email protected] and our team will be happy to assist you.